How do I care for my products?
To ensure the longevity of your Helen Karlen products, please follow the care instructions provided on the garment’s label. Generally, we recommend:
– Washing with like colors
– Using a gentle cycle
– Avoiding bleach
– Line drying or using a low heat setting on your dryer
– Ironing on low heat if needed
How do I know if a product is available in offline boutiques?
To check if a product is available in our offline boutiques, you can:
– Visit the “Store Locator” section on our website.
– Call or visit your nearest Helen Karlen boutique for availability.
– Contact our customer service team for assistance.
How can I return or exchange a Helen Karlen product?
If you need to return or exchange a Helen Karlen product, please follow these steps:
– Visit our “Returns & Exchanges” page on the website.
– Fill out the return/exchange form provided.
– Ensure the product is in its original condition with tags attached.
– Follow the instructions for shipping the product back to us.
Can I return or exchange a product purchased online in a boutique?
Yes, you can return or exchange a product purchased online at any of our Helen Karlen boutiques. Please bring the product along with the original receipt or proof of purchase.
How can I contact Helen Karlen?
You can contact Helen Karlen through the following methods:
– Email: [email protected]
– Phone: [Your Contact Number]
– Live Chat: Available on our website
– Social Media: Reach out to us via our social media channels
If you need further assistance, our customer service team is always ready to help!